Upskill Your Workforce
This Customer service online courses catalog is focused on learning tools which help both managers and employees to improve their skills. The Course library covers the fundamental elements of customer service roles and responsibilities and explains how they can be applied in any organization.
Human Resources
English
Global
Service Mentality
Essential Elements of Internal Customer Service – We Are Customers To Each Other
Service Matters – What Advice Would You Offer A New Person?
Service Matters – Is The Customer Always Right?
Service Matters – If You Were Hiring Your Replacement, Which Traits Would You Look For?
Service Matters – Excellent Customer Service: Natural or Learned?
What’s in it for Me?
It’s Your Call
Dealing with Abusive and Threatening Calls
Working Front of House
Customer Service: Do They Like You?
Surveys: Reporting and Interpreting
Surveys: Writing Statements
Feedback: Focus Groups
Feedback: Mystery Shopper
From compliance to leadership and everything in between, our Course Catalog gives you instant access to 100,000+ expertly crafted, off-the-shelf eLearning courses—ready to roll out when you are.
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Rapidly create professional, interactive courses with AI-driven course-building tools tailored for business training.
Access a curated library of certified, industry-relevant courses to upskill teams, ensure compliance, and accelerate growth.
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Course Catalog
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