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Course Topic
Competency Toolkits Organizational Training
Our Competency assessment course library will help your organisation to innovate and optimise using problem-solving methods and materials aimed at improving performance. Get the best of your resources and expertise. Following this set of competency assessment courses, you’ll be able to identify deficiencies and possible problems easily.
- Competency management e-learning course focused on talent planning and acquisition for managers.
- Competency development resources oriented to improve performance and develop strategies to engage the employees to comply with the company’s strategic plans.
- Competency toolkit advanced courses to review and evaluate the members of your organisation and how to address any gaps if there are.
- Competency toolkit and assessment learning plan includes charts, interview questions and hiring tips according to the competencies that your company needs.
Collection
Human Resources
Language
English
Country/Region
Global
Available Courses for
Competency Toolkits Organizational Training
Get to Know Others – New hires learn what their peers wished they had known when they first started their job
Teamwork – Increase your willingness to share your knowledge and expertise with others
Providing Challenging Work – Identify the actions you can take to increase the level of challenge in your own work
Giving Feedback – Improve the quality of the feedback you give your employees
Giving Feedback – Receive feedback from your team on how you’re doing as a manager
Giving Feedback – Employees receive feedback on their job performance
Giving Feedback – Identify the areas you need feedback on to deliver great results
Giving Feedback – Ask your boss for feedback on your performance
Performance Management – Employee get clear on their work priorities for the next 30 days
Performance Management – Employees gain a clear understanding of what they must deliver in the next three months
Performance Management – Improve the feedback employees receive on their performance
Performance Management – Work with your boss to create accountabilities for how you are responsible to achieve business results
Performance Management – Provide recognition to your employees each and everyday
Career Development – Learn how to brand and promote what you love to do
Career Development – Build relationships with colleagues to learn about their role, skills, and expertise
Career Development – Identify potential career opportunities
Career Development – Explore the jobs and opportunities within the company
Career Development – Identify your current skills and capabilities and determine what gaps exist
Communication – Evaluate how well you listen to others’ ideas and opinions
Communication – Use the three communication elements to strengthen your ability to deliver clear and concise messages
Communication – Team members let you know when you perform selected communication actions
Communication – Monitor and improve your nonverbal communication actions
Managing Conflict – Use a mediation process to help groups resolve existing conflict
Managing Conflict – Identify someone who is good at conflict management who you can learn from
Organization Vision & Strategy – Talk with your boss regarding how your actions and behaviors support the company mission and values
Problem Solving & Decision Making – Analyze essential information and the pros and cons of key decisionsWorkplace Harassment in Industrial Facilities
Problem Solving & Decision Making – Identify all possible outcomes before implementing a decision
Providing Resources – Identify the resources you need to be successful in your role
Providing Challenging Work – Create the right level of work autonomy for your team
Recognition – Find others within the organization who can give praise and recognition to your team
Managing Conflict – Create a conflict management agenda item to create a conflict management culture
Work/Life Balance – Determine if the workload is right for your employees and for the company
Get to Know Others – New hires learn what they can expect from their new manager
Get to Know Others – Team members introduce themselves to the new hire
Work/Life Balance – Check your personal expectations regarding your workload and job requirements
Build a Network – Find out who can provide the information you need to be successful in your job
Understand the Role – Determine how you make a positive impact on the team and within the company
Work/Life Balance – Meet with your boss to discuss your work/life balance needs
Work/Life Balance – Understand what work/life balance looks like for each person and what they must achieve in the first few weeks on the job
Get Feedback – New hires receive feedback on what they’ve done so far and learn what they must do in the future
Get Feedback – New hires receive a review of their performance since starting their new job
Develop Skills and Capabilities – Know what skills and knowledge the new hire must build to be successful in the new role
Investigating Options – Reconcile a situation with little to no career opportunities
Building for the Future – Create a skill development plan
Building for the Future – Brand yourself to others
Building for the Future – Identify skill development opportunities for your employee
Communication – Evaluate how well you listen to others’ ideas and opinions
Communication – Use three communication elements to strengthen your ability to deliver clear and concise messages
Customer Focus – Understand the changing needs of your customers and work to anticipate and meet those needs
Decision Making – Involve the right people and gather the right information to make great decisions
Delegating – Establish clear agreements regarding what will be done when delegating to employees
Developing Others – Top two actions your employees can do to improve their capabilities and contribute to organization
Customer Focus – Balance the conflicting priorities of different customers
Leadership – Evaluate how fair you are with others
Delegating – Increase buy-in for your requests when delegating to others
Leadership – Create a concise branding statement to connect others to the organization’s vision
Negotiating – Use objective criteria to evaluate proposed agreements
Leading Meetings – Learn how to stay focused in meetings
Organizational Effectiveness – Share with others what idea or course of action you think is best
Negotiating – Strengthen your ability to advocate for interests rather than positions
Performance Measurement – Identify the performance measures you will use to determine project performance
Performance Measurement – Determine how quick and informative project information will be delivered from the team
Perspective – Encourage the capturing and sharing of best practices and lessons learned
Problem Solving – Learn how to recognize when team members need help managing conflict
Project Planning – Ensure your project plan has the key components required for success
Project Planning – Identify the individuals who must be informed and updated on the project plan
Risk Management – Identify potential risks for any project
Negotiating – Avoid getting personal by keeping the focus on issues, not individuals
Teambuilding – Encourage project teams and work teams to rely on each other’s skills, knowledge, and abilities
Risk Management – Understand past problems and plan for their potential impact on the project
Teambuilding – Discuss how the team’s goals and core work is directly connected to the company’s strategy
Teamwork – Create a team meeting agenda item to reinforce great teamwork
Providing Resources – Define the strategic priorities for the department and align the required resources
Organization Vision & Strategy – Determine how you will talk about, promote and share the organization’s vision with others
Communication – Actively seek the thoughts and opinions of others
Customer Service & Customer Focus – Strengthen your understanding of your customers’ needs and what you can do to meet them
Customer Service & Customer Focus – Understand the changing needs of your customers and work to anticipate and meet those needs
Customer Service & Customer Focus – Balance the conflicting priorities of different customers
Customer Service & Customer Focus – Positively handle queries or complaints from your customers
Customer Service & Customer Focus – Keep your customers informed of key information, progress and status updates
Developing Talent – Identify the top actions you can do to strengthen your skills, capabilities, and overall performance
Developing Talent – Identify actions you can take to support each person’s development
Developing Talent – Determine if you display an attitude to learn
Developing Talent – Create a personal skill development plan
Developing Talent – Identify skill development opportunities for yourself and/or your employees
Diversity – Evaluate how well you listen to others’ ideas and opinions
Diversity – Actively seek the thoughts and opinions of others in key situations
Diversity – Share with your team how people react to you when you speak freely with others
Diversity – Evaluate how well you work with individuals with different perspectives and expertise
Diversity – Get clear on the various experiences, backgrounds, skills and perspectives of your team
Engagement – Connect the work employees do to the organization and to future opportunities
Engagement – Identify one action that if done more will increase your personal success
Engagement – Outline the actions that will increase your personal engagement and performance
Engagement – Determine how an employee’s top talents are used in his or her job
Managing Conflict – Use a mediation process to help groups resolve existing conflict
Organization Vision & Strategy – Select the actions you will take to lead the organization’s vision and strategy
Providing Challenging Work – Talk to your boss about the right level of challenge for you
Problem Solving & Decision Making – Determine what is required to ensure issues are solved in the right way at the right time
Providing Resources – Consider the customers’ needs when allocating resources
Providing Resources – Evaluate how well you manage the team or department resources
Recognition – Create the right balance between public and private recognition
Engagement – Create the connection between company objectives and employees’ core work
Recognition – Recognize your boss for his or her contribution to the team’s achievements and your individual success
Teamwork – Determine your work priorities as a leader and as an individual contributor
Get to Know Others – Managers learn what is most important to create a great work situation for each new employee
Get to Know Others – Team members discuss the team’s overall purpose and deliverables with the new hire
Understand and Align Goals and Expectations – Get clear on your work priorities for the next six months
Negotiating – Strengthen your ability to advocate for interests rather than positions
Understand the Role – New hires learn from co-workers why it’s great to work for the team and the company
Understand and Align Goals and Expectations – New hires get clear on the work and challenges that lie ahead
Understand and Align Goals and Expectations – New employees are reconnected to the work they must do and achieve
Get Feedback – Review your current level of performance and determine what you should do going forward
Investigating Options – Identify potential career opportunities
Investigating Options – Identify your current skills and capabilities and determine what gaps exist
Investigating Options – Employees learn about the company career system
Building for the Future – Create a solid career plan
Building for the Future – Create a career plan with your employee
Communication – Create communication reminders for the most frequent audiences you interact with
Customer Focus – Keep your customers informed of key information, progress and status updates
Decision Making – Evaluate the effectiveness of your decision making capabilities
Delegating – Determine what you can delegate to others to be more effective in your role
Decision Making – Identify all possible outcomes before implementing a decision
Customer Focus – Know what your customers’ needs and what you can do to meet these needs
Developing Others – Connect every employee’s individual goals to the organization’s vision and strategy
Customer Service & Customer Focus – Understand the changing needs of your customers and work to anticipate and meet those needs
Leading Meetings – Become a significant and contributing meeting member
Leading Meetings – Prepare thoroughly for any meeting
Leading Meetings – Conduct effective and efficient meetings
Organizational Effectiveness – Take action to provide the resources employees need for success
Negotiating – Stay open to various and creative solutions
Organizational Effectiveness – Evaluate how well you manage the team or department resources
Performance Measurement – Discuss with the team why problems and difficult information must be shared right away
Perspective – Select the actions you will take to lead the organization’s visionand strategy
Organizational Effectiveness – Build relationships with colleagues to learn about their role, skills and expertise
Decision Making – Identify all possible outcomes before implementing a decision
Problem Solving – Identify a number of potential solutions for the same problem
Project Planning -Determine the tools and resources you will use to effectively plan your project
Problem Solving – Determine what is required to ensure issues are solved in the right way at the right time
Risk Management – Consider both the impact and likelihood project risks will materialize
Teambuilding – Create behavior norms and expectations for working together as a team
Risk Management – Minimize the consequences of adverse situations on the project
Teambuilding – Create a team culture that capitalizes on team member strengths
Innovation – Increase the level of innovative actions of your employees
Innovation – Encourage the capturing and sharing of best practices and lessons learned
Innovation – Demonstrate good judgment for how creative ideas and suggestions will work
Innovation – Seek out new or cutting edge programs or processes that positively impact the organization’s strategy
Innovation – Identify the time you are most creative and innovative
Inspiring Others – Inform and inspire your employees regarding the team’s vision
Inspiring Others – Show employees how they support the organization’s goals and strategy
Inspiring Others – Identify what excites you the most about the company and its future
Inspiring Others – Evaluate how inspiring your words and actions are to others
Inspiring Others – Share with your employees the great things they do and how they make a difference
Integrity & Trust – Perform an integrity review on your actions and behaviors
Integrity & Trust – Talk with your boss regarding how your actions and behaviors support the company mission and values
Integrity & Trust – Increase the actions and behaviors that demonstrate you are a reliable leader with integrity
Integrity & Trust – Build trust with others by building relationships with integrity
Integrity & Trust – Solve for the reasons you struggle to meet commitments
Leadership – Determine if your actions are consistent with your values
Leadership – Increase the consistency between your actions and the company values
Leadership – Analyze key experiences from the last two years to discover what you’ve learned
Leadership – Create a concise branding statement to connect others to the organization’s vision
Leadership – Become a powerful and inspirational role model to others
Managing Conflict – Use a process for managing conflict with others
Managing Conflict – Learn how to recognize when team members need help managing conflict
Organization Vision & Strategy – Identify what you need to do differently to effectively contribute to the organization strategy
Organization Vision & Strategy – Ensure alignment to the organization’s strategy before committing to a project or initiative
Problem Solving & Decision Making – Evaluate whether you acted with appropriate speed to problems and issues
Problem Solving & Decision Making – Identify a number of potential solutions for the same problem
Providing Challenging Work – Increase the level of challenge an employee experiences at work
Providing Challenging Work – Perform a job evaluation to determine if a particular role uses an employee’s best skills and abilities
Providing Resources – Create a resource management agenda item to ensure team needs are met
Recognition – Employees are recognized for their accomplishments and contribution
Recognition – Recognize your peers for their contributions and accomplishments
Teamwork – Increase objectivity by identifying various perspectives of the same situation
Teamwork – Encourage project teams and work teams to rely on each other’s skills, knowledge, and abilities
Work/Life Balance – Define what great work balance looks like for you
Get to Know Others – New hires learn more about the company and its customers
Understand the Role – New employees learn how they fit in with the team and how they can contribute to the organization
Understand and Align Goals and Expectations – New hires learn what they must do in the next six months to be a high performing employee
Build a Network – Team members help new hires build a network of people within the company
Build a Network – New hires have a network of resources for coaching, feedback and skill building
Get Feedback – New employees receive frequent coaching and information to ensure the right work is done at the right time
Get Feedback – Managers receive feedback from their new hires
Develop Skills and Capabilities – New hires explore how they can grow and develop within the company
Investigating Options – Explore the jobs and opportunities within the company
Investigating Options – Get to know employee’s career desires and aspirations
Investigating Options – Set appropriate expectations with employees regarding their career plans
Building for the Future – Strengthen your personal network
Building for the Future – Help build your employee’s professional network
Communication – Learn how to compose clear and concise emails for any audience
Communication – Learn how to confidently articulate the positive attributes and benefits of your ideas
Customer Focus – Positively handle queries or complaints from your customers
Decision Making – Analyze essential information and the pros and cons of key decisions
Delegating – Effectively confront others when agreements are broken
Delegating – Strengthen your leadership capabilities through delegation
Developing Others – Employees receive feedback on their job performance
Developing Others – Create a skill development plan with your employee
Leadership – Increase the consistency between your actions and the company values
Leadership – Perform an integrity review on your actions and behaviors
Leadership – Evaluate the success of projects based on how well it moved the company towards its vision and strategy
Leading Meetings – Create meeting behavior expectations with your team
Negotiating – Implement negotiation strategies to cope with difficult or unethical individuals
Organizational Effectiveness – Know how to navigate people relationships and within the organization’s structure
Performance Measurement – Set team expectations for reporting and sharing project and task status
Perspective – Know the competition and how it compares to your company’s products and services
Perspective – Analyze key experiences from the last two years to discover what you’ve learned
Perspective – Ensure alignment to the organization’s strategy before committing to a project or initiative
Problem Solving – Use a mediation process to help groups resolve existing conflict
Problem Solving – Involve others in solving important problems and issues
Project Planning – Create a compelling and concise branding statement for your project
Project Planning – Identify how you will involve the team in planning the project
Risk Management – Know how to respond to project risks appropriately
Teambuilding – Identify actions the team can take tostrengthen how they work with others within the company
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